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'I'm So Glad I Got That Voicemail'

oakstone international executive search voicemail

When was the last time you said that to yourself after someone left a voicemail?

With so many modern-day forms of communication like email, text, direct messages and InMails, maybe it’s time to drop voicemail out.

The main problem with voicemail is that it is not text – you can’t quickly refer back to it to reference what you need to.  It takes too long to listen, transcribe and then respond.  For most, voicemail is low priority.

We are a huge fan of talking to people on the phone – it’s the best way of communicating and there is always a level of understanding that you simply cannot get across in a text or email.  Confusion and miscommunication are not just minimalised but everything is cleared up more quickly and efficiently on the phone.  Of course, leaving a voicemail means they can hear your tone and understand you, but they can’t respond to it.

If you really want someone to hear you, then talk to them in real time.  Call them back later or send them an email or text to properly schedule the call.

Stats show that only 33% of voicemails from business contacts are listened to, and only 18% of voicemail from unknown number are listened to ( 

Companies are now thinking about alternative methods of leaving messages.  In December 2014, global giant Coca Cola turned off their voicemail systems at their HQ to ‘simplify the way we work and increase productivity’, this switch off was shortly followed by another global giant – JP Morgan.   

And an increasing number of younger generations are ditching phone calls all together – finding alternative ways to communicate.

If you don’t like getting voicemails, don’t leave voicemails – find and use alternative ways to ‘leave a message’.

Do you agree? Are you more likely to respond to a voicemail, text, or email?